SmartWORKS Call Recording Blades


The SmartWORKS product family is a complete line of Voice and Data cards for call recording, call logging, IVR, UM, Intelligent call handling and other CTI applications. All SmartWORKS products have a full complement of on-board voice resources closely integrated with telephony interfaces. The telephony interfaces supported include high impedance analog, digital trunk, and digital PBX telephone sets as well as interfaces for terminating analog and digital trunks.

Items Introduction Product Picture  
SmartWORKS PCM32 Passive/Terminate Card Passive/Terminate Card The SmartWORKS PCM series cards have been designed to combine the same features and capabilities of SmartWORKS cards with a PCM32 front end. This board has been designed to work with the PCM32 Megalink protocol. SmartWORKS PCM32 Passive/Terminate Card Passive/Terminate Card download
TX100 For use with IPX-C For use with IPX-C The TX100 provides two active receive connections to IP network monitoring equipment such as an AudioCodes IPX-C and IPR or AudioCodes IPM260. TX100 For use with IPX-C For use with IPX-C download
RTS Box Resistive Tap Splitter Resistive Tap Splitter The RTS BOX is a tap-point product designed for use with the SmartWORKS NGX. Using the RTS BOX with two NGX2400 blades provides a 24-port solution for call recording applications.   download
SmartWORKS Soft Recorder Module SmartWORKS Soft Recorder Module (previously called Soft Recorder) is a software component running with the AudioCodes IPX-C board to form a complete VoIP recording solution. The recording module is implemented with HMP technology that takes the advantage of the unused CPU processing load on a high performance CPU.    
SmartWORKS DT 1/2 T1/E1 Termination The SmartWORKS DT provides trunk termination and call control on digital T1/E1 networks. Call Progress Monitoring (CPM), DTMF detection, voice play/record, and barge-in features makes this blade an invaluable resource for interactive telephony applications. SmartWORKS DT 1/2 T1/E1 Termination download
SmartWORKS LD Analog Passive/Active Designed for analog networks, the SmartWORKS LD has both passive and terminate network interface capabilities. Featuring programmable voltage thresholds and loop reversal detection, the SmartWORKS LD is easily configured to accommodate variations across analog networks. This product is offered in 4, 8, 16 and 24 port versions, suitable for small to large offices and call centers. SmartWORKS LD Analog Passive/Active download
SmartWORKS IPX Call Recording for IP-PBX The SmartWORKS IPX is an essential component of your call recording solution that provides packet filtering and media forwarding for IP-PBXs. Supporting multiple protocols, it has 2 on-board connections for monitoring up to 120 stations of upstream and downstream RTP and one on-board connection for media output. When combined with an IPM260, the IPX provides complete event triggering, call state reporting and media processing for many of the industry leading IP-PBXs. SmartWORKS IPX Call Recording for IP-PBX  
SmartWORKS NGX PBX Extentions Passive Recording The SmartWORKS NGX is an all-in-one resource for logging behind a PBX. Every key pressed, call taken, and telephone action performed by an agent is automatically decoded and sent to the recording application. A powerful set of features, combined with PBX integration, makes the NGX a true single slot solution for call logging application providers. SmartWORKS NGX PBX Extentions Passive Recording download
SmartWORKS DP T1/E1 Passive TAP The SmartWORKS DP sets the standard for passive tapping of T1/E1 trunks in high-density environments. The SmartWORKS DP is a reliable tool used globally by many of the world’s largest call logging application providers. SmartWORKS DP T1/E1 Passive TAP download